In a building, the move is only half about your furniture. The other half is the building itself: what hours it allows moves, which elevator you get, what insurance it wants on file, and how far the truck has to park from the lobby.
Most managed buildings, condos and co-ops require a certificate of insurance naming the building, the management company and sometimes the board, with specific coverage amounts, before they will let a crew in the door. Send us the building's requirements sheet the moment you have it. A COI takes a little time to issue and it is the most common reason a move stalls at the lobby.
Buildings frequently want a move-in date registered in advance and may hold a refundable deposit against damage to common areas. Those are between you and management, but they run on the same calendar as the move, so start them early.
Where there is a service elevator it usually has to be reserved, and it typically comes with padding and a fixed block of time. That reservation drives the whole schedule, so we build the crew's day around it rather than the other way round. If two moves are happening in one building on the same day, that block is not flexible.
Walkups are a different calculation. Three flights of stairs turns every trip into a real carry, and it is the flights plus the number of trips, not the distance to the new address, that sets the hours. Say the floor number when you ask for a quote.
Loading zones, garage clearance heights and gate access all matter more in a complex than at a house. A garage with a low clearance means a smaller truck or a longer carry from the lot. A building with one loading door means waiting your turn. Tell us what the access looks like and, if you can, where the truck is actually allowed to sit.
Move hours are usually restricted too. Many buildings permit moves only on weekdays, within set hours, and not on holidays. That narrows the calendar, so ask management for the rules before you commit to a date.
Damage in a hallway or a lobby is what deposits get held against, so runners go down on the path from the door to the elevator, corners and doorframes get padded, and the elevator gets its own protection where the building has not already put it up. It is the same care as a house, applied to a route you share with everyone else who lives there.
Apartment and condo buildings here range from garden complexes where the truck parks in the lot and every unit is a two-flight carry, to managed mid-rises with one service elevator and a strict move window. What the building requires on paper, the COI and the reserved elevator, usually needs starting before the moving date is even fixed.
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Send the requirements sheet with the exact names and limits the building wants and we will get it issued. Do it as soon as you book rather than the week of, since management often has to approve it too.
Yes. Tell us the floor when you ask for a quote, because flights of stairs are the main thing that changes the hours on an apartment move.
It is normal and we schedule around it. Get the exact window from management first, since the elevator reservation usually has to sit inside it.
Then it goes down the stairs, or it comes apart, or in rare cases it does not go at all. Measure the elevator door and cab and the stairwell turn ahead of time and we can plan for it instead of discovering it.
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All financing is subject to credit approval. Your terms may vary. Payment options through Wisetack are provided by our lending partners. Offers range from 0-35.9% APR based on creditworthiness. Terms 3 to 120 months. No prepayment, late or origination fees. State interest rate caps may apply. See full terms on our financing page.
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